- Cupertino Union School District
- Complaint Procedures
District Complaints
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The Board of Trustees believes that the quality of the educational program can improve when the district listens to complaints, considers differences of opinion, and resolves disagreements through an established, objective process.
The Board encourages complainants to resolve problems early and informally whenever possible. Issues/complaints about a school or school personnel should start by contacting an Administrator at the school. If a problem remains unresolved, the individual should submit a formal general complaint as early as possible.
Individual Board members do not have the authority to resolve complaints. If approached directly with a complaint, however, Board members should listen to the complaint and show their concern by referring the complainant to the Superintendent or designee so that the problem may receive proper consideration.
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General Complaint
The Board encourages complainants to resolve problems early and informally whenever possible. Issues/complaints about a school or school personnel should start by contacting an Administrator at the school. If a problem remains unresolved, the individual should submit a formal complaint on Exhibit 1312, General Complaint Form, as early as possible.
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Title IX (Sexual Discrimination/Harassment)
Title IX is a civil rights law that prohibits discrimination on the basis of sex (including sexual harassment) in our schools. It protects male and female students and employees in any educational entity that receives Federal funds. In addition, Title IX protects transgender students and students who do not conform to sex stereotypes. State law also prohibits discrimination based on gender, gender expression, gender identity, and sexual orientation.
CUSD's Title IX Coordinator Contact Information:
- Kari Ito, Director, Student Support Services
- (408) 252-3000 x61-116
Title IX Resources:
Board Policy/Administrative Regulation 1312.3
Board Policy/Administrative Regulation 5145.7
Education Code Section 221.8: http://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=EDC§ionNum=221.8
California Department of Education Office of Equal Opportunity & Access: http://www.cde.ca.gov/re/di/eo
United States Department of Education Office for Civil Rights: https://www2.ed.gov/about/offices/list/ocr/index.html
How to File a Discrimination Complaint with the Office for Civil Rights: https://www2.ed.gov/about/
offices/list/ocr/docs/howto. html?src=rt Complaint Form: https://www2.ed.gov/about/
offices/list/ocr/ complaintintro.html -
Uniform Complaint
The Cupertino School District has the primary responsibility to ensure compliance with applicable state and federal laws and regulations and has established procedures to address allegations of unlawful discrimination, harassment, intimidation, and bullying, and complaints alleging violation of state or federal laws governing educational programs and the charging of unlawful pupil fees.
CUSD shall investigate and seek to resolve complaints using policies and procedures known as the Uniform Complaint Procedures (UCP) adopted by our Board of Trustees. Unlawful discrimination, harassment, intimidations, or bullying complaints may be based on actual or perceived age, ancestry, color, ethnic group identification, gender expression, gender identity, gender, disability, nationality, national origin, race or ethnicity, religion, sex, sexual orientation, or on a person's association with a person or group with one or more of these actual or perceived characteristics, in any program or activity that receives or benefits from state financial assistance.
The UCP shall also be used when addressing complaints alleging failure to comply with state and/or federal laws in Consolidated Categorical Aid Programs, Migrant Education, Child Care and Developmental Programs, Child Nutrition Programs, Special Education Programs, and Safety Planning Requirements.
Officer
Leslie Mains, Associate Superintendent, Human Resources
Uniformed Complaint Form available HERE.
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Williams Uniform Complaint
1. There should be sufficient textbooks and instructional materials. For there to be sufficient textbooks and instructional materials, each student, including English learners, must have a textbook or instructional material, or both, to use in class and to take home.
2. School facilities must be clean, safe, and maintained in good repair.
3. There should be no teacher vacancies or misassignments. There should be a teacher assigned to each class and not a series of substitutes or other temporary teachers. The teacher should have the proper credential to teach the class, including the certification required to teach English learners, if present.
Teacher vacancy means a position to which a single designated certificated employee has not been assigned at the beginning of the year for an entire year or, if the position is for a one-semester course, a position to which a single designated certificated employee has not been assigned at the beginning of a semester for an entire semester. Misassignment means the placement of a certificated employee in a teaching or services position for which the employee does not hold a legally recognized certificate or credential or the placement of a certificated employee in a teaching or services position that the employee is not otherwise authorized by statute to hold.
Officer
Leslie Mains, Associate Superintendent, Human Resources
Complaint form available HERE.
